Privacy Policy of Senior Healthcare Advisors, LLC
Last Updated:10/21/2025
Introduction
Senior Healthcare Advisors, LLC (“SHA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information through our website, forms, communications, and marketing channels in accordance with applicable federal regulations (42 CFR §§422.2260-2267 and 423.2260-2267) and Telephone Consumer Protection Act (TCPA) guidelines.
By submitting your information or engaging with our website, you agree to the practices described below.
Prior Express Written Consent (TCPA Compliance)
By entering your information and clicking “Yes,” “Submit,” or “Contact Us,” you provide your electronic signature authorizing Senior Healthcare Advisors and its affiliates, agents, and service providers to contact you for marketing and informational purposes. This may include:
- Calls using an automated telephone dialing system (ATDS) or prerecorded voice.
- Text messages and emails related to Medicare Advantage, Prescription Drug Plans (Part D), or Medicare Supplement plans.
You are not required to consent as a condition of purchase. Message and data rates may apply.
By providing your contact information, you confirm that you are the owner or customary user of the phone number and email provided.
Terms of Use and Electronic Records
By clicking “Yes,” you agree that your consent may be recorded and stored electronically. This consent serves as your valid electronic signature under federal and state law.
You may request a paper copy of your consent by calling 888-809-2440 (TTY 711) or emailing marketing1@seniorhealthcareadv.com
Information We Collect
We collect personal information such as:
- Name, phone number, email address, and date of birth.
- Zip code, city, and state to determine plan availability.
- Information voluntarily submitted in forms, calls, or surveys.
- Device, browser, and interaction data are collected automatically for website performance and compliance reporting.
How We Use Your Information
Senior Healthcare Advisors uses collected data for:
- Responding to inquiries and connecting you with licensed insurance agents.
- Providing plan comparisons and Medicare education.
- Internal analytics, quality assurance, and compliance monitoring.
- Meeting CMS-mandated record-retention and audit requirements.
Information Sharing
We may share your information with:
Licensed insurance agents and brokers contracted with CMS-approved Medicare Advantage and Prescription Drug Plans.
Authorized service providers that help us manage communications, forms, and compliance (e.g., call tracking, analytics, or form processing).
Regulatory authorities or CMS if required for compliance or audit purposes.
We do not sell your personal information.
Withdrawing Consent or Opting Out
You may withdraw your consent at any time:
- Phone: Call 888-809-2440 (TTY 711).
- Text: Reply “STOP” to any text message.
- Email: Reply “STOP” or send a request to marketing1@seniorhealthcareadv.com
Opt-out requests may take up to five business days to process.
Accessing and Retaining Your Consent
You may obtain a copy of your consent record or update your contact information by calling 888-809-2440 (TTY 711). Electronic consent records will be securely stored and may be retrieved for compliance verification under CMS and TCPA regulations.
State-Specific Rights
- California Residents (CCPA/CPRA): You have the right to access, delete, or opt out of the sale or sharing of your personal information. To exercise these rights, call 888-809-2440 (TTY 711).
- Florida Residents (Florida Do Not Call Act): You may opt out of telemarketing communications by calling 888-809-2440 (TTY 711) or using the opt-out methods above.
- Nevada Residents: You may request that we not sell your personal data by contacting us at marketing1@seniorhealthcareadv.com or calling 888-809-2440 (TTY 711).
Data Retention and Security
We retain personal information only as long as necessary to fulfill the purposes described or as required by CMS, HIPAA, and state insurance regulations.
All electronic data is stored securely using industry-standard encryption, access controls, and monitoring protocols.
Federal and CMS Disclaimers
Senior Healthcare Advisors, LLC is not connected with or endorsed by the U.S. Government or the Federal Medicare Program. We do not offer any plans available in your area. Currently, we represent six organizations that provide 81,602 products across 3,081 counties. Enrollment in any Medicare Advantage plan depends on contract renewal. Not all plans offer all benefits. Benefits, premiums, and cost-sharing may vary by plan and location.
Contact Us
If you have questions about this Privacy Policy or your data rights, please contact:
Senior Healthcare Advisors, LLC
Attn: Privacy & Compliance Department
Phone: 888-809-2440 (TTY 711)
Email: marketing1@seniorhealthcareadv.com
Mailing Address:
828 S Military Trail, Deerfield Beach, FL 33442
Updates to This Policy
This Privacy Policy may be updated periodically to reflect new regulations or operational practices. Updates will be posted on this page with the “Last Updated” date above.