Privacy Policy of Senior Healthcare Advisors, LLC
Last Updated: 06/10/2025
Senior Healthcare Advisors, LLC (“SHA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information through our website, forms, communications, and marketing channels in accordance with applicable federal regulations, including 42 CFR §§ 422.2260–422.2267 and 423.2260–423.2267, and Telephone Consumer Protection Act (TCPA) guidelines.
By submitting your information or engaging with our website, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide through our website, forms, booking pages, phone calls, emails, text messages, advertisements, or other communications. This may include your name, phone number, email address, mailing address, Medicare-related inquiry details, appointment information, communication preferences, and any other information you choose to provide.
By providing your contact information, you confirm that you are the owner or customary user of the phone number and email address provided.
How We Use Your Information
Senior Healthcare Advisors, LLC may use your information to respond to your inquiries, schedule or confirm appointments, provide appointment reminders, communicate with you about Medicare Advantage, Prescription Drug Plans (Part D), Medicare Supplement plans, and related healthcare insurance services, maintain records of consent, improve our website and services, and comply with applicable legal, regulatory, and business requirements.
We may also use your information to send service-related follow-ups, direct responses to your requests, and, where you have provided appropriate consent, marketing or informational communications related to our services.
Prior Express Written Consent (TCPA Compliance)
By entering your information and clicking “Yes,” “Submit,” “Contact Us,” checking a consent box, or taking a similar affirmative action, you provide your electronic signature authorizing Senior Healthcare Advisors, LLC and its authorized representatives, agents, and service providers acting on our behalf to contact you for marketing and informational purposes.
This may include calls using an automated telephone dialing system (ATDS) or prerecorded voice, text messages, and emails related to Medicare Advantage, Prescription Drug Plans (Part D), Medicare Supplement plans, or related healthcare insurance services.
You are not required to consent as a condition of purchase. Message and data rates may apply.
Terms of Use and Electronic Records
By clicking “Yes,” “Submit,” “Contact Us,” checking a consent box, or taking a similar affirmative action, you agree that your consent may be recorded and stored electronically. This consent serves as your valid electronic signature under applicable federal and state law.
You may request a paper copy of your consent by calling 888-809-2440 (TTY 711) or emailing marketing1@seniorhealthcareadv.com.
SMS/Text Messaging Program
If you opt in to receive text messages from Senior Healthcare Advisors, LLC, we may send appointment confirmations, appointment reminders, responses to service inquiries, follow-up messages, and, where separately authorized, marketing or informational messages related to our healthcare insurance services.
Message frequency may vary, but typically averages 3–5 messages per month. Message and data rates may apply. You may opt out of receiving SMS/text messages at any time by replying STOP to any text message we send. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. You may reply HELP for assistance.
SMS/Text Messaging Privacy and No-Sharing Statement
Senior Healthcare Advisors, LLC respects your privacy. Mobile phone numbers, SMS opt-in data, and SMS consent are collected only for the purpose of providing the text messaging services you have requested or consented to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties, affiliates, or lead generators for their own marketing or promotional purposes.
All categories of data sharing described in this Privacy Policy exclude SMS opt-in data and consent. SMS opt-in data and consent may be shared only with service providers, aggregators, carriers, or messaging platform providers as necessary to deliver text messages and operate the SMS program.
Cookies and Tracking Technologies
Senior Healthcare Advisors, LLC may use cookies, web beacons, pixels, analytics tools, and similar technologies to help operate our website, understand how visitors use our website, improve user experience, measure marketing performance, and support website security.
Cookies are small files placed on your device that allow us to recognize your browser, remember certain preferences, and analyze website activity. You may choose to disable cookies through your browser settings; however, some parts of our website may not function properly if cookies are disabled.
We may also use third-party analytics or advertising tools to help us understand website traffic, user interactions, and campaign performance. These tools may collect information such as browser type, device information, pages visited, time spent on pages, and referring website information.
How We Share Information
We may share personal information with authorized service providers, vendors, agents, or business partners who help us operate our website, respond to inquiries, provide services, manage communications, maintain records, or comply with legal and regulatory obligations.
We may also disclose information where required or permitted by law, regulation, legal process, governmental request, or to protect the rights, safety, and property of Senior Healthcare Advisors, LLC, our users, or others.
However, SMS opt-in data and SMS consent are excluded from general data-sharing practices and are handled as described in the “SMS/Text Messaging Privacy and No-Sharing Statement” section above.
Data Security Practices
Senior Healthcare Advisors, LLC uses reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction.
While we use reasonable safeguards designed to protect personal information, no method of transmission over the Internet, mobile network, or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to protect information using reasonable and appropriate security practices.
User Rights and Choices
You may request to update, correct, or delete certain personal information that you have provided to us by contacting Senior Healthcare Advisors, LLC at marketing1@seniorhealthcareadv.com or by calling 888-809-2440 (TTY 711).
You may opt out of receiving SMS/text messages from us at any time by replying STOP to any text message we send. You may reply HELP for assistance.
You may opt out of marketing emails by using the unsubscribe link included in our emails or by contacting us directly at marketing1@seniorhealthcareadv.com.
Please note that even if you opt out of marketing communications, we may still contact you for non-marketing purposes where permitted by law, such as responding to your inquiries, confirming appointments, or providing service-related communications.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated “Last Updated” date. Your continued use of our website or services after any changes means you accept the updated Privacy Policy.